Return / Return Policy
Should you require further assistance, kindly contact:
- Contact Email: abc@gmail.com
- Contact No: 0123456789
Delivery Policy
1. Our Courier partner would usually successfully deliver the parcel within 2 – 5 working days from the date of shipment (Our daily shipment schedule is from Sunday to Thursday daily. No shipment on every Friday, Saturday or Terengganu state or national public holidays).
Delivery Tracking Numbers will be provided to all orders upon shipment for self-tracking purposes.
Delivery Fees:
● Purchase above RM150 free delivery within West Malaysia.
● Purchase below RM150, minimum delivery fee within West Malaysia will be RM8 for purchase of goods below 1kg(additional RM3 for every subsequent 1kg of purchase).
● Delivery Fees for East Malaysia will be charged according to weight of purchase (minimum RM15 for purchase of goods below 1kg and an additional RM15 for every subsequent 1kg of purchase).
2. In the event of delay on the delivery, we would recommend for self-collection at the designation deporting branch of our delivery partner to avoid effects on the product quality. Affected customers may also contact our customer service representative for more info.
We do not assume responsibility or authority for the operations of our delivery partner. Your kind understanding is much appreciated.
3. Actual product may differ from the photos published on Senisara Studio marketing channels. Each product is unique and will not have identical appearance or texture. Your kind understanding is much appreciated.
Privacy Policy
Senisara Studio treats customer privacy as important and respects and guards customers' rights. We only collect information from you to ensure your orders are placed successfully on this website. Appropriate measures are in place to keep your personal information confidential and we do not share or pass on information except where it may be necessary to do so to ensure your order can be fulfilled. We guarantee that our customer database will not be sold or marketed for any reason whatsoever to third parties.
Senisara Studio website may contain links to websites operated by third parties and these websites should contain their own privacy policies. Thus, Senisara Studio makes no guarantees in respect to how your information may be used in these third parties websites.
Senisara Studio is the owner of information that is submitted and by submitting any of your information you are consenting to the storage and where application retrieval of your information so submitted for the purposes set out herein.
Senisara Studio reserves the right to modify or remove portions of this privacy policy at any time and this Privacy Policy should be read with the other terms and conditions applicable to the use of this website. Any condition that is not enforceable, void or invalid shall be deemed severable here from and all other conditions remaining shall be enforceable and valid.
If you have any questions regarding this Privacy Policy or your dealings with our website, please contact our customer service:
● Contact Email: senisara.my@gmail.com
● Contact No.: 0122776675
Return Policy
Should you require further assistance
